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Sometimes all it takes is a short newspaper article to know where you want your life to go. In my case, it was an article about working as a hotel assistant. Even as a young girl, I knew this was my world. I completed my training at Atriumhotel Blume in Baden. Then I was drawn to the mountains, to Hotel Steinbock in Klosters. Klosters has been my home since 1989. I live here with my husband and our children, who are now grown up. We took a short break for two years in Wädenswil, where I gained further experience at Hotel and Restaurant Du Lac and Hotel Engel.​But my connection with the hotel industry and hospitality has always remained. I kept busy during the years I spent raising my family, too: I organised numerous events for the Klosters Ski Club and served on the Klosters municipal council for eight years. In 2016, I returned to the hotel industry, first at Hotel Kurhaus and, since 2018, at Hotel Sport Klosters. Today, as Front Office Manager, I am responsible for reception and, together with my wonderful team, make sure our guests feel welcome from the very first moment. I also take great pleasure in decorating the hotel and restaurant. With a keen eye for detail, I give our spaces a personal, welcoming touch time and again. To me, it is these little things that make a stay special. My favourite moment? When guests leave with a smile and say, “We’ll be back.”

Sometimes the loveliest compliments come from our youngest guests. One of them once said when leaving: “Why do you only have 3 stars? I’m giving you 10 stars!” As a host, you couldn’t really ask for more.