Marlene Da Silvia Teixeira

Twenty-four years in the same hotel – that’s a lot of memories. I joined Hotel Sport in 2002 and have spent my entire career here. I started in the office, later worked on the floors and as a room attendant. Today, as Head Housekeeper, I’m responsible for making sure our rooms are beautifully prepared and our guests feel comfortable from the moment they arrive. When I started here, a lot was new to me. I learned the job from the ground up, step by step and with great pleasure. I learned how to clean rooms properly, how to use the mangle and which cleaning products are suitable for each task. Over time, I gained more experience and was given more responsibility. ​What still makes me happy is seeing that our guests feel comfortable at the end of a working day. It’s especially lovely when a guest leaves their room with a smile or lets us know that they have appreciated its cleanliness and care throughout their stay. That is the best recognition of our work. Over the years, I’ve seen many guests come and go, and perhaps that’s why it’s often the little things that matter most to me: a beautifully prepared room, a friendly word and the satisfaction of knowing you’ve done your job with care. When I have a day off, I most enjoy spending time with my family. We go for walks, ride our motorbikes, go to the cinema or eat out together. I enjoy swimming and making time to read, too.